How a negative review is a good thing

How a negative review is a good thing

Perception is reality.  I find myself saying this a lot these days. Your reputation is what matters, and sometimes what others think about you out there is not what you intended at all, and yet, here you are, left to deal with it. This is never more true than it is...

Let’s get personal. Or not.

Every so often a topic of conversation bubbles up in the groups in which I participate with social media industry folks. Before I share that topic and you immediately make your opinion, let me start with an anecdote. Picture this. It’s 1995. I’m in my...
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