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Why money matters in social.

Why money matters in social.

When I launched this business in 2008, paying for social media wasn’t even a “thing” yet. This was a free way – literally free – for companies to get in touch with their public. It offered a direct channel to customer service, a great way...
Collaborate or lower your expectations.

Collaborate or lower your expectations.

When people ask us what we do at Big Voice Social we have a simple description: we develop and implement brand personas, using social media platforms in the voice of our clients to serve as a true human behind the keyboard, building community, creating a groundswell...
Watch and read.

Watch and read.

This week’s Big Marketing Minute is a quick one but an important one.  Did you know… approximately 75% of people watch videos on their phones on mute? Think about it… you might be in the backseat of an uber, or on public transportation, or waiting...
Watch your tone.

Watch your tone.

So here’s the thing. Sometimes it’s not so much what you say, but how you say it. Of course voice tone and intonation are really easy to understand when you’re talking and listening to another person but with text and written copy sometimes it can be harder. How many...
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